General Questions
Q: What is RaiseFi?
A: RaiseFi is a crowdfunding platform that uses blockchain technology to connect creators with supporters. You maintain control of your funds throughout the process.
Q: Do I need a crypto wallet?
A: Yes, you need a web3 wallet like MetaMask to participate. It’s your digital wallet for managing funds and interacting with campaigns.
Q: What happens if a campaign fails to reach its goal?
A: You can claim a refund through the failed campaigns page. You’ll need to connect your original funding wallet and let the platform validate your elegability to actively claim your funds back.
Q: Are there any fees?
A: There is a 5% platform fee on successful campaigns and no platform fees for failed campaigns or to contribute to any campaign. You only pay minimal blockchain network fees (typically less than 0.1 US cents, depending on network congestion) for transactions.
Q: How do I know my money is safe?
A: All transactions are recorded on the blockchain, providing complete transparency. You maintain control of your funds at all times.
User Roles, Badges & Verification Tiers
Q: What do the different badges mean in campaign discussions?
A: RaiseFi uses visual badges to help you identify who you’re communicating with:
| Badge | Description |
|---|---|
| 🛡️ Platform Admin | Official RaiseFi team member with platform-wide administrative access. Gold/orange badge with shield icon. |
| Creator | The campaign creator/owner. Purple gradient badge. |
| Tier Icon | Creator verification tier or contributor tier badge (see below). |
Q: How can I tell if a message is from RaiseFi staff?
A: Platform Admin messages are clearly distinguished with:
| Visual Element | Description |
|---|---|
| Badge | Gold/orange “Platform Admin” badge with a shield (🛡️) icon next to their name |
| Message Border | Subtle gold left border on their message |
| Avatar Border | Gold-tinted avatar border |
This helps you identify official RaiseFi communications versus campaign creators or other users.
Q: Why does the Platform Admin badge take priority over the Creator badge?
A: If a RaiseFi team member is also a campaign creator, they’ll display as “Platform Admin” because their platform role is more relevant for trust and communication purposes. This ensures transparency about who you’re interacting with.
Creator Verification Tiers
Q: What are creator verification tiers?
A: Creator verification tiers represent a creator’s track record and experience on RaiseFi. Tiers are earned based on successful campaign completions and account age, displayed as colored shield icons next to creator names.
Q: What are the creator tier levels?
A: RaiseFi has 6 creator verification tiers:
| Tier | Name | Icon Color | Requirements | Description |
|---|---|---|---|---|
| 0 | Unverified | Gray | No account | Funder who contributed without creating an account |
| 1 | Active | Blue | Registered account | New creator with an account, no campaigns completed yet |
| 2 | Proven | Green | 1+ successful campaigns | Creator with at least one successfully funded campaign |
| 3 | Trusted | Orange | 3+ successful campaigns + 90+ day account | Experienced creator with proven track record |
| 4 | Aped | Gold | 10+ successful campaigns | Highly successful creator with many funded projects |
| 5 | GOAT | Diamond (Light Blue) | 20+ successful campaigns | Legendary creator – platform veteran with exceptional record |
Q: How are creator tiers calculated?
A: Creator tiers are automatically calculated based on:
| Factor | Details |
|---|---|
| Successful Campaigns | Number of campaigns that reached their funding goal |
| Account Age | For Tier 3 and above, minimum 90 days required |
| Manual Override | Platform administrators can manually set tiers in special cases |
Q: Can I see a creator’s verification tier?
A: Yes! Verification tier icons appear in multiple locations:
| Location | Description |
|---|---|
| Campaign Pages | Next to creator names on campaign pages |
| Discussions | In campaign discussions and comments |
| Creator Profiles | On creator profile pages |
| Card Listings | In campaign card listings |
Hover over the shield icon to see the tier name and requirements.
Contributor Tiers
Q: What are contributor tiers?
A: Contributor tiers recognize supporters based on how many campaigns they’ve backed. The more campaigns you support, the higher your tier and the more stars you earn!
Q: What are the contributor tier levels?
A: RaiseFi has 6 contributor tiers:
| Tier | Name | Stars | Requirements | Description |
|---|---|---|---|---|
| 0 | New | ☆ (outline) | No contributions | New to RaiseFi, haven’t backed a campaign yet |
| 1 | Newcomer | ⭐ | 1-5 campaigns | Just getting started supporting creators |
| 2 | Supporter | ⭐⭐ (Blue) | 6-15 campaigns | Active supporter of multiple campaigns |
| 3 | Backer | ⭐⭐⭐ (Green) | 16-30 campaigns | Dedicated backer with significant support history |
| 4 | Patron | ⭐⭐⭐⭐ (Gold) | 31-50 campaigns | Major patron supporting many creators |
| 5 | Legend | ⭐⭐⭐⭐⭐ (Diamond) | 50+ campaigns | True believer – legendary platform supporter! |
Q: How do I increase my contributor tier?
A: Simply support more campaigns! Each campaign you back (regardless of amount) counts toward your tier progression. The more campaigns you support, the more stars you earn.
Q: Do failed campaigns count toward my contributor tier?
A: Yes! Your contributor tier is based on the number of campaigns you’ve supported, regardless of whether they succeeded or failed. Your willingness to support creators is what matters.
Q: Where can I see my contributor tier?
A: Your contributor tier (represented by stars) appears in these locations:
| Location | Description |
|---|---|
| Discussions & Comments | Next to your name in campaign discussions and comments |
| User Profile | On your user profile page |
| Campaign Interactions | When you interact with campaigns |
Q: What’s the difference between creator and contributor tiers?
A:
| Aspect | Creator Tiers | Contributor Tiers |
|---|---|---|
| Icon | Shields | Stars |
| Measures | Success launching and completing campaigns | Participation in backing campaigns |
| Can Have Both? | Yes – one person can have both tiers if they both create and back campaigns | |
| Independence | The tiers are independent – your creator tier doesn’t affect your contributor tier and vice versa |
Advanced Questions
Q: Can I contribute with different cryptocurrencies?
A: Yes, RaiseFi supports multiple tokens and networks. Check the campaign details for accepted currencies.
Q: What happens to my contribution if I lose my wallet?
A: Without access to your wallet, you won’t be able to claim refunds or interact with campaigns. Always secure your wallet credentials.
Q: How are refunds processed for failed campaigns?
A: Refunds require you to connect your original funding wallet to the failed campaign page. After validation of your wallets contribution, a claim refund button will appear. Click and approve the transaction and once the block is mined, your tokens will be sent back to your wallet.
Q: Can I see the transaction history?
A: Yes, all transactions are publicly viewable on the blockchain through explorers like Etherscan.
Q: Is there a minimum contribution amount?
A: Each campaign sets its own minimum contribution amount. Check the campaign details before contributing.